testimonials
9/22/2008
I felt very confident and
comfortable dealing with Bruce and his entire staff. I am
so thankful to them for all of their help. I will
definitely refer them in the future should I have the
opportunity. E. Collison
9/22/2008
We had a loan secured through
another bank but our real estate agent suggested we speak
with Scott. After meeting him I was so impressed with his
depth of knowledge, his candid demeanor and his absolute
professionalism we decided to work with him instead. Scott
made us feel like we were his friends instead of walk-in
clients. I am confident that we received a better loan with
him. His explanations were thorough but understandable, we
always knew what the next step in the process was and with
his help we were prepared for eventualities and snags before
they arose. I do not believe another loan officer would have
guided us with the foresight he did. Scott Larkins is the
man. R. Sayles
9/12/2008
Paul was very informative and
thorough. He made the process less stressful and was always
available to answer any question we might have. He even took
a call from us after office hours while he was at his son's
soccer game and answered every question. I would highly
recommend him to anyone in the market. P. Allee
8/26/2008
Hi Mr. Brown,
After hearing your ads on the radio for quite some time now,
I was compelled to write you to say THANK YOU for being up
front, honest and to the point.
Having worked in the mortgage business for a little over 5
years, I know exactly what you're saying. The ads that you
call out on the radio absolutely infuriate me and was one of
the many reasons I got out of the business. The
misrepresentation, the fraud, the dishonesty, all to make a
buck. I truly believe that if there weren't so many
dishonest mortgage people out there, the economy would not
be as bad off as it is today.
Granted, it takes two to tango, but why can't people just be
honest and tell them exactly how a home loan works? I know
the people that used me did so because they trusted
me...obviously I never had the best rate, but they knew what
they were getting up front with NO surprises in the end.
I'm so glad there are people like you in this business that
call a spade a spade. If I ever have someone ask me about
mortgages again (which they still do) I'm going to send them
your way as I'm sure you'll be up front, honest and help
educate them on how the mortgage business really works!
Take care and best wishes...and thanks for being a stand up
mortgage person!! Jeff
8/12/2008
Bruce,
Thank you for speaking with me earlier today. It was a
pleasure to hear the voice of honesty and integrity with
regard to the mortgage industry today... J. Lesky
8/12/2008
I just
heard your ad in 810 and I Loved It. I appreciate your
straight-forward approach... J. Monnig
6/8/2008
Bruce,
I just wanted to thank you so very my
much for all your hard work. You have always been there for
me to answer all my questions and take care of my clients
needs, from the very first time we have worked together.
I can not thank you and compliment you
enough.
You even went as far as taking your
Laptop with you to Florida, to help me get this contract
through this weekend.
Business has picked up for me (Thank
God) in the last few weeks and I have a dozen new referrals,
working till 10pm every night has been hard, but having my
lender stick by my side and always being there to answer all
of my phone calls, is much appreciated.
I thank you again for all your hard
work and taking take of me and my clients.
I do appreciate it.
Sincerely,
Lynnette Shattuck
4/7/2008
Charles did a great
job!!, I asked a million questions and he had answers to
all my questions. B Spolec
1/8/2008
I could
not have had a more professional or courteous
experience! Thank You! F Dean
1/8/2008
This is my first
home and I would have to say the experience is quantifiable
in terms of my experiences as a renter and just plain
horrible roommates. I am somewhat of a detail oriented,
penny pushing person that demands information assurance in
terms of my information remaining secure. Not everyone
thinks about their pay stub laying on your mortgage lenders
desk or their EMD check sitting out with the title companies
name on the check for other people to see despite it only
being the buyers business. For me, purchasing a home was one
of the most insane, yet at the same time, one of the more
intelligent things I have done in my life at 24, and yet it
still manages to be scary as hell! With all that said,
Charles was there and was able to encompass all of my never
ending grueling needs as a home buyer and kept those
security concerns in mind. Charles was able to explain
things to me in ways I could comprehend and when I still had
a number of troubles with a few items and how they may have
incorporated themselves into the contract he would stay on
the phone longer at work and even at home when he was trying
to take care of his own family just to ensure my proper
understanding of this home owning endeavor I choose to take
on myself.
If I should ever
run into someone including myself again with buying a home I
am sure I would have no problem passing on the good news
about Charles Ferrara and First Security. J Downing
11/21/2007
Thank you so much
Charles for help us out with the loan. We are very
grateful! I am not sure what we would have done without
you and your team. Keep us posted in the future what we
can do to lower our interest rate. Thank you so much.
S&B Craig
11/21/2007
I would highly
recommend using Bruce Brown. He is very knowledgeable
and very helpful. M Perry
10/08/2007
Paul was a great help
in the process of purchasing my first home. He took time
to sit down with me on two separate occasions to explain
to me everything in detail about my loan. I highly
recommend First Security and I am giving my parents your
information since they are looking to purchase a new
house also. J Melvin
7/23/2007
Marsha was very nice to
work with! Would recommend her to anyone:)
K Harmon
7/21/2007
Scott was great through
the entire process. We will be sending all of our
mortgage referrals to you guys!! Thanks. R
Bargfrede
7/1/2007
Charles was very helpful and kept us
informed. We needed a fast turn around and he made that
happen. We enjoyed working with Roxy as well. She is kind
and very knowledgeable. We would refer our family and
friends. S Kiefer
6/15/2007
Great experience. Bruce was just the man for
a first time buyer. He was able to explain things in terms
I understood. M Gleason
6/6/2007
Charles Ferrara is
amazing. I am a first-time homebuyer and he was
absolutely wonderful throughout the entire process.
Please commend him for his excellent service to me. He
is indeed an incredible asset to your company and should
be acknowledged. L Goodall
6/3/2007
Scott was very
efficient and i would recommend him to everyone I know.
N Mbote
4/3/2007
We were so glad to here
about First Security. We were preapproved through
Lending Tree and still got a better interest rate and
your team was able to pull it all together at the last
minute. Thank you so much. You all have got a great
team. I would highly recommend you to anybody I know
looking for a home loan. I have already referred a
friend and she has already talked with Paul. R and G For
But as I come across people I will be letting them know.
R and G Forrester
4/2/2007
Just wanted you to know what a great job Scott did
last week on closing a rather challenging Ford
buyer...and I was overwhelmed with relocation
business and Scott jumped right in and made sure
everything was done for closing. This buyer had
tried 5 other lenders until Scott was able to make
it happen for him!
Janet Rao,
Relocation Director
Prudential Carter-Duffey REALTORS
3/22/2007
Bruce went out of his
way to get me a loan and I appreciate it very much!!!!!
C. Eldreth
3/15/2007
I will definitely refer
you to any residential buyers I get. What a pleasant
experience and FAST!! Pam McKay, Skyline
Realty (Charles
Ferrara, Loan Officer)
2/9/2007
Bruce Brown made
everything so easy for me, any question I had was
answered in clear way. I will recommend First Security
Mortgage if I know someone who needs a mortgage loan. K. Gab
1/03/2007
Bruce, Recently, I had a client that had already
begun the "mortgage experience" before they were put
in touch with me. Knowing the mortgage co. was out
of this area, I soon became involved in trying to
reach this loan officer. Much to our dismay, he
didn't respond to our calls or emails. After
missing our first closing, I sent my clients to
Scott, who immediately started working on the loan.
It wasn't an easy one either but Scott stuck with it
and made everything fall into place. He made it
his job to always keep in touch with me, my
clients and even the listing agent. Scott took us
all the way to closing.
I would gladly refer Scott to any client or fellow
Realtor and know that they would receive the best in
customer care.
Thank
You. Lin Templeton,
Prudential Carter-Duffey Realtors
12/26/2006
If I have my family and
friends need financing mortgage, i will introduce them
to First Security Mortgage, that is number one choice.
Charles did very good job and First Security Mortgage
keeps the way to go. I give 5 stars. P. Nguyen
12/17/2006
Nothing to say except
that we've been bragging on Bruce and First Security
Mortgage since this whole thing started. You guys are
fabulous. J. Leatherman
12/12/2006
Scott was so very
helpful. He actually came into the picture late in the
game as we had been working with another loan officer
(from a different co.) who clearly was NOT doing his
job. Scott jumped in there and made it happen in such a
timely manner and, not only that, he kept us very
informed during the process. We will definitely call him
in the future when we need financial assistance. Thank
you!! K. Schellhardt
12/04/2006
We could not be happier
or say enough positive things about the staff and
service we received with First Security. We will
definitely refer people to them.
M Jerred (Bruce
Brown, Loan Officer)
11/04/2006
Paul did a great job of
answering my questions on my refinance. I felt that the
info. he gave me allowed me to make the best loan option
for my mortgage. J. Martinez
11/02/2006
It went very smooth and
was very convenient. I only had to make one office visit
to complete the transaction. K. Yuille (Scott
Larkins, Loan Officer)
10/31/2006
Bruce, I want to thank
you for your assistance and professionalism in getting
this deal put together. Your ideas and suggestions,
regards financing, helped get the deal done and allowed
them an affordable monthly payment. I want to point out
that working with Roxie was quite a treat. She was
always pleasant (even under duress), informed, helpful
and always followed up in a timely manner. She is quite
an asset any organization would be fortunate to have.
Again thanks,
Steve
Stephen F. Swindler
Broker/Salesperson
Kansas & Missouri
Prudential
Carter-Duffey
10/04/2004
Scott
was very professional and friendly. He even recommended
employers in the area.
D. Owen
10/03/2006
I do not have family in
this part of the country, but if I did, I would refer
them to Dominique. Dominique made my experience very
pleasant. Please thank her and your whole team for me.
C. DiDonato
10/02/2006
Paul and Roxie went
above and beyond to get the necessary items completed in
a timely manner to close on our loan on such a short
notice. We are very pleased with how everything was
handled. R. Reynolds
09/06/2006
Paul Pisoni is one of
the best that I have worked with. I have done several
loans with Paul and have always respected his judgement
and knowledge. He has never done anything that I have to
question. K. Mikulich
08/01/2006
The loan process was
the easiest part of purchasing my new home! Paul and
Roxie kept me well informed as to what was going on at
all times and what they needed from me to get the loan
processed. All the paperwork was explained very clearly
and any calls with questions I had was returned in a
timely matter. I will recommend First Security Mortgage
to anybody I know looking to refinance or purchase a
home. C. Stallman
07/10/2006
Paul was very
courteous, professional and organized. The loan closing
went very smoothly, any questions or issues with
paperwork were resolved very quickly.
I feel that Paul used
his professional expertise to get me the best rate for
my circumstances and I am very pleased with the
outcome!! It was a pleasure to work with him and the
title company staff.
S. Mahoutchian
07/06/2006
This was my first home
loan so I don't have any experience in which to compare
First Security. Overall it felt like a good experience.
A. Stenner
(Charles Ferrara, Loan
Officer)
06/30/2006
I just have to say,
that the last time we closed on a house, it was a
nightmare, even being our credit union (which is DCU). I
cried almost everyday because the loan department there
didn't have a clue on what they were doing. Even after
we closed, we were still dealing with problems of
information not being passed along. With Charles, I
never had to worry about 1 thing. Actually, we were even
out of town until 3 hours before our closing because we
trusted in Charles,I knew we were in good hands . I know
alot of people that have used Charles and they all feel
the same way. I just want to thank your company for
being so grateful that we have used you. My husband and
I manage a Lodge and we strive on customer service. It's
nice to know that there are other operations that value
their customers as we do. So, thank you to Charles and
for being so prompt and honest. May you all have a great
4th of July! K. Manley
05/19/2006
Paul was very efficient
and I think he did a wonderful job to get us the best
financing he could. I would recommend he and 1st
Security Mortgage to anyone that I know who needs home
financing. Thank you.
D. Silva
05/09/2006
Charles worked at
getting us a decent rate for our mortgage loan and did
an outstanding job on all other aspects of the loan
process making it easy for us.
B. Arias
05/08/2006
Paul was a pleasure to
work with, he does a great job at getting everything
done in a fast and efficient manner.
J. Riggs
05/04/2006
Paul contacted us
because he knew it was in our best interest to
refinance! He is a joy to work with!
M. Sedkey
04/03/2006
Due to my work travel
schedule, Chas came to my office to complete all
documents. This effort made my loan process most
satisfactory. A. Annillio
03/27/2006
Our process went very
smooth with no hang-ups.
J. Gonier
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